Disabling and Re-enabling Proactive Monitoring

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Navigation:  Peer Global File Service Help > Preferences > Analytics Preferences > Proactive Monitoring Preferences >

Disabling and Re-enabling Proactive Monitoring


The effects of disabling Proactive Monitoring are:

Your Peer Software Technical Account Manager will no longer be able to check on the status of your PeerGFS environment.

Data will no longer be uploaded to Peer Software.  If you disable Proactive Monitoring, you have the option of having your data deleted by Peer Software.

To disable Proactive Monitoring:

1.Select Preferences from the Window menu.

The Preferences dialog appears.

2.Select Analytics in the navigation tree, and then select Proactive Monitoring.

Analytics-Preferences-Proactive Monitoring-Disabling Proactive Monitoring-Preferences page

3.Click the Disable Proactive Monitoring button.

4.Click Yes to confirm that you want to disable Proactive Monitoring.

Analytics-Preferences-Proactive Monitoring-Disabling Proactive Monitoring-Disable confirmation dialog

5.Click Yes if you want your data deleted.

Peer Software will be notified to delete your data from Microsoft Azure.  This process will remove all of your current and historical information.  Once deleted, this data will not be recoverable.

Analytics-Preferences-Proactive Monitoring-Disabling Proactive Monitoring-Remove proactive monitoring data dialog

6.If Health Checker was installed locally, select an option in Health Checker dialog that appears:

Analytics-Preferences-Proactive Monitoring-Disabling Proactive Monitoring-Disable Health Checker dialog

Click Disable if you want Health Checker disabled but not uninstalled.  The Health Checker Service will be stopped and prevented from starting automatically.

Click Uninstall if you want Health Checker uninstalled.  An uninstaller will start automatically to remove the Health Checker service and all installed files.

Click Do Nothing if you want the Health Checker to remain installed and running.

7.Click OK in the dialog that appears if you chose to remove Proactive Monitoring data.

Analytics-Preferences-Proactive Monitoring-Disabling Proactive Monitoring-Remove proactive monitoring data confirmation dialog

The Preferences page reappears.

Analytics-Preferences-Proactive Monitoring-Disabling Proactive Monitoring-Proactive monitoring disabled in Preferences

8.Click Apply and Close or Apply.

Re-enabling Proactive Monitoring

To re-enable Proactive Monitoring, you must rerun the Set up Proactive Monitoring wizard.

You can access the wizard by clicking the Enable Proactive Monitoring button in the Proactive Monitoring preferences page.