Help Menu

<< Click to Display Table of Contents >>

Navigation:  Peer Global File Service Help > Peer Management Center User Interface > Menus and Toolbars >

Help Menu

The Help menu in the Peer Management Center main window has the following commands:

Command

Description

User Guide

Opens the PeerGFS User Guide.

Knowledge Base

Opens a web browser that displays the home page of the Peer Knowledge Base.

Support Portal

Opens the Support Portal on the Peer Software website.

Support Tools

Displays a submenu with the following options:

Retrieve PMC/Agent Logs

Retrieve Broker Statistics

Generate Thread Dump

Generate Memory Dump

See Support Tools for details.

Download Peer Agent

Offers several options for downloading Peer Agent:

A Windows installer that is compatible with this version of the PMC.

A Linux installer that is compatible with this version of the PMC.

An Ubuntu-based virtual appliance image for VMware ESX that includes a Linux-based Peer Agent.

An Ubuntu-based virtual appliance image for Nutanix AHV that includes a Linux-based Peer Agent.

An Ubuntu-based virtual appliance image for Microsoft Hyper-V that includes a Linux-based Peer Agent.

See Getting Started with the Agent Virtual Appliance for more information on the Peer Agent Virtual Appliance.

Download Broker

Offers several options for downloading Peer Broker:

A Windows installer that is compatible with this version of the PMC.

A Linux installer that is compatible with this version of the PMC.

An Ubuntu-based virtual appliance image for VMware ESX that includes a Linux-based Peer Broker.

An Ubuntu-based virtual appliance image for Nutanix AHV that includes a Linux-based Peer Broker.

An Ubuntu-based virtual appliance image for Microsoft Hyper-V that includes a Linux-based Peer Broker.

See Getting Started with the Broker Virtual Appliance for more information on the Peer Broker Virtual Appliance.

Download PeerIQ

Offers several options for downloading PeerIQ:

An Ubuntu-based virtual appliance image for VMware ESX that includes a Linux-based PeerIQ.

An Ubuntu-based virtual appliance image for Nutanix AHV that includes a Linux-based PeerIQ.

An Ubuntu-based virtual appliance image for Microsoft Hyper-V that includes a Linux-based PeerIQ.

See Getting Started with the PeerIQ Virtual Appliance for more information on the Peer Agent Virtual Appliance.

Check for Updates

(Rich client only) Checks for updates to Peer Management Center.  Minor releases can be automatically downloaded and installed.  Major releases require a new license key and must be requested from Peer Support.

Licenses

Displays the Licensing page in Preferences.

About Peer Management Center

Displays version information and installation details.

 

Support Tools

The following options are available from the Support Tools submenu:

 

Command

Description

Retrieve PMC/Agent Logs

Collects and retrieves all useful log files for specified Peer Agents, Peer Management Center, and all jobs.  This information is assembled into a single encrypted zip file that can optionally be uploaded to Peer Support.  The collection and retrieval of the log and support files is performed in the background, which might take a while, depending on content size and network speed.   Upon completion, you are notified and can view the zip file.

Retrieve Broker Statistics

Displays detailed statistical information about all messaging that has transpired for all connections (Peer Agents and Peer Management Center) to Peer Management Broker. Peer Support can use these statistics to aid in diagnosing problems.

Generate Thread Dump

Displays options to generate a thread dump of the running PMC, Broker, or Topology Services.  These can be used by Peer Support to debug certain issues.

Generate Memory Dump

Displays options to generate a memory dump of the running PMC or Topology Services.  These can be used by Peer Support to debug certain issues.