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The ability to remotely manage the configuration for connected Peer Agents is available from within Peer Management Center. Right-clicking one or more agent names in the Agents view displays a context menu.
Option |
Description |
---|---|
Restart Agent Service |
Restarts the Peer Agent Windows service running on the corresponding host if the selected Peer Agent is connected. If the Peer Agent is not connected to the Peer Management Broker, an attempt is made to restart the Peer Agent Windows service using the Windows sc command. Note that this works only if the user running the Peer Management Center can access the remote Peer Agent system and has the appropriate domain permissions to start and stop services on the remote Peer Agent system. |
Remote Desktop to Agent |
(Rich client only) Launches a Windows Remote Desktop connection to the selected Peer Agent. |
Edit Agent Configuration |
Displays a dialog through which the selected Peer Agent can be configured. Configurable options include Peer Management Center connectivity, Peer Agent logging, Peer Agent memory usage, among others. For more information, see Editing an Agent Configuration. |
View Properties of Agent |
Displays properties for the selected Peer Agent, for example, heartbeat information, host machine configuration, messaging statistics, performance statistics. See Viewing Agent Properties for more details. |
Edit Properties of Agent |
Allows you to edit the connection type, preferred host, and RDP connection string. |
Assign Tags |
Displays a dialog where you can view, tag, and assign resources to categories. This feature proves especially useful when managing a large number of resources. |
Remove Agent |
Remove the selected Peer Agent(s) from the Agents view, but if the Peer Agent is still running or reconnects, then it will be added back to the list when the next heartbeat is received. |
Support Tools |
Displays a list of tools that can be used to assist Peer Software Support. |
Run Event Detection Analytics on Agent |
Runs the Event Detection Analytics tool for the selected job, which looks at real-time activity that has been occurring on that specific Agent. |
Test Agent Bandwidth Speed |
Runs a bandwidth speed test to be performed in the background if the selected Peer Agent is connected. You are notified at completion with the results of the test. |
Run Transfer Rate Report (not available on Web Client) |
(Rich client only) Displays a time series performance chart of average transfer rate for the selected Peer Agent over the last 24 hours. |
The options on the Support Tools submenu are:
Command |
Description |
---|---|
Retrieve Log Files from Agent |
Retrieves log files for the selected Agent. The log files contain information that Peer Support uses in debugging issues. The log files are encrypted and are located in the support folder of the Peer Management Center installation directory. They can optionally be uploaded to the Peer Support team. |
Generate Thread Dump on Agent |
Generates a thread dump file for the selected Agent, which can be used by Peer Support to debug certain issues. The debug file is located in the Peer Agent installation directory. |
Generate Memory Dump on Agent |
Generates a memory dump file for the selected Agent, which can be used by Peer Support to debug certain issues. The debug file is located in the Peer Agent installation directory. |