Restart Agent Service

Restarts the Peer Agent Windows service running on the corresponding host if the selected Peer Agent is connected.  If the Peer Agent is not connected to the Peer Management Broker, an attempt is made to restart the Peer Agent Windows service using the Windows sc command. Please note that this works only if the user running the Peer Management Center can access the remote Peer Agent system and has the appropriate domain permissions to start and stop services on the remote Peer Agent system.

Remote Desktop

Launches a Windows Remote Desktop connection to the selected Peer Agent.

Edit Agent Configuration

Displays a dialog through which the selected Peer Agent can be configured.  Configurable options include Peer Management Center connectivity, Peer Agent logging, Peer Agent memory usage, among others.  For more information, see Editing an Agent Configuration.

Remove

Remove the selected Peer Agent(s) from the view, but if the Peer Agent is still running or connects again, then it will be added back to the list when the next heartbeat is received.

View Properties

Displays properties for the selected Peer Agent, e.g., heartbeat information, host machine configuration, messaging statistics, performance statistics.  See Viewing Agent Properties for more details.

Edit Properties

Displays a dialog where you can edit user-configurable properties for the selected Peer Agent.

Assign Tags

Displays a dialog where you can view and assign tags to resources.

Technical Support Tools

Displays a submenu of tools that can be used to assist technical support.

Test Agent Bandwidth Speed

Runs a bandwidth speed test to be performed in the background if the selected Peer Agent is connected.  You are notified at completion with the results of the test.

Transfer Rate Report (not available on Web Client)

Displays a time series performance chart of average transfer rate for the selected Peer Agent over the last 24 hours.

Retrieve Log Files

Retrieves log files for the selected Peer Agent containing information used by our technical support staff to assist in debugging issues. The log files are encrypted and will be located in the support folder of the Peer Management Center installation directory. They can optionally be uploaded to our technical support team.

Generate Thread Dump

Generates a thread dump for the selected Peer Agent, which can be used by our technical support to debug certain issues. The debug file is located in the Peer Agent installation directory.

Generate Memory Dump

Generates a memory dump for the selected Peer Agent, which can be used by our technical support to debug certain issues. The debug file is located in the Peer Agent installation directory.

Memory Garbage Collection

Forces a garbage collection operation to attempt to reclaim memory that is no longer used within the Peer Agent's JVM.

Copy File

Copies a specified file from the Peer Management Center to the designated target folder on each selected Peer Agent. The target folder is relative to the Peer Agent installation directory.