Managing Peer Agents

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Managing Peer Agents

The ability to remotely manage the configuration for connected Peer Agents is available from within the Peer Management Center.

Right-clicking one or more host names in the Peer Agent list will open a pop-up menu with the following options:

Remove

Removes the selected Peer Agent(s) from the view, but if the Peer Agent is still running or connects again, then it will be added back to the list when the next heartbeat is received.

View Properties

Displays properties for the selected Peer Agent, for example, heartbeat information, host machine configuration, messaging statistics, performance statistics.  See View Peer Agent Properties for more details.

Edit Configuration

Clicking this menu item will display a dialog where you can edit user configurable properties for the selected Peer Agent.

Restart Agent Service

If the selected Peer Agent is connected, restarts the Peer Agent Windows service running on the corresponding host.  If the Peer Agent is not connected to the Peer Management Broker, an attempt is made to restart the Peer Agent Windows service using the Windows sc command.

Note that this option works only if the user running the Peer Management Center can access the remote Peer Agent system and has the appropriate domain permissions to start and stop services on the remote Peer Agent system.

Remote Desktop

Launch a Windows Remote Desktop connection to the selected Peer Agent.

Edit Agent Configuration

Displays a dialog through which the selected Peer Agent can be configured.  Configurable options include Peer Management Center connectivity, Peer Agent logging, Peer Agent memory usage, among others.  For more information, see Advanced Peer Agent Configuration.

Retrieve Log Files

Retrieves log files for the selected Peer Agent containing information used by our technical support staff to assist in debugging issues.  The log files are encrypted and are located in the support folder of the Peer Management Center installation directory.  Log files can optionally be uploaded to our technical support team.

Test Agent Bandwidth Speed

If the selected Peer Agent is connected, starts a bandwidth speed test to be performed in the background.  You will be notified at completion with the results of the test.

Generate Thread Dump

Generates a thread dump for the selected Peer Agent that can be used by our technical support to debug certain issues.  The debug file is located in the Peer Agent installation directory.

Generate Memory Dump

Generates a memory dump for the selected Peer Agent that can be used by our technical support to debug certain issues.  The debug file is located in the Peer Agent installation directory.

Memory Garbage Collection

Forces a garbage collection operation to attempt to reclaim memory that is no longer used within the Peer Agent's JVM.

Copy File

Copies a specified file from the Peer Management Center to the designated target folder on each selected Peer Agent.  The target folder is relative to the Peer Agent installation directory.

Transfer Rate Report

Displays a time series performance chart of average transfer rate for the selected Peer Agent over the last 24 hours.

Note:  Not available in web client.