File Conflict Statuses and Resolution Strategies

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File Conflict Statuses and Resolution Strategies

When a file conflict occurs, the status is set to one of the the following statuses:

Pending Conflict Resolution if the file has already been verified or synchronized by the initial synchronization process.

Pending Initial Synchronization if the file hasn't been verified or synchronized.

Quarantined if the conflict is a result of a fatal I/O error on the source.

Note: If a File Collaboration job is stopped before a file conflict with a status of Pending Conflict Resolution is resolved, then that file is automatically quarantined the next time the File Collaboration job is started.

The resolution strategies for the three conflict statuses are as follows:

Conflict Status

Resolution Strategy

Pending Conflict Resolution

This status is assigned to files that have already been verified or synchronized by the session via the initial synchronization process.

When all files in use are closed by users on the source hosts, the files will be analyzed to determine if a file conflict has occurred as follows:

If more than one file has been modified, then the file will be quarantined by updating the file conflict status to Quarantined.

If only one file as been modified, then that file will be used as the source, synchronized with all other participating hosts, and removed from the File Conflicts list.

If no files have been modified, then no action will be taken and the file will be removed from the File Conflict list.

Pending Initial Synchronization

This status is assigned to files that have not been verified or synchronized by session via the initial synchronization process.

When all files in use are closed by users on the source hosts, then standard file conflict resolution will be performed based on the configured File Conflict Resolvers. However, if the Quarantine Offline Multi-Edits option is enabled, then if a file is modified on two or more hosts while the collaboration session is not running, and the last modified timestamps are all newer then the last timestamp recorded by the collaboration session, then the file will be quarantined.

Quarantined

A file will be quarantined when a file conflict with Pending Conflict Resolution status cannot be resolved or a fatal I/O error occurs.  Quarantined files need to be explicitly removed from the File Conflicts list.

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