Agent Detail Summary View Menus

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Agent Detail Summary View Menus

Peer Agent Menu Options

Right-clicking one or more host names in the Peer Agent list will open a context pop-up menu with the following options:

Remove

This will remove the selected Peer Agent(s) from the view, but if the Peer Agent is still running or connects again, then it will be added back to the list when the next heartbeat is received.

View Properties

Displays properties for the selected Peer Agent, e.g., heartbeat information, host machine configuration, messaging statistics, performance statistics. See View Peer Agent Properties Dialog for more details.

Edit Configuration

Clicking this menu item will display a dialog where you can edit user configurable properties for the selected Peer Agent.

Restart Agent Service

If the selected Peer Agent is connected, this menu item will restart the Peer Agent Windows service running on the corresponding host. In the event that the Peer Agent is not connected to the Peer Management Center Broker, an attempt will be made to restart the Peer Agent Windows service using the Windows sc command. Please note that this will only work if the user running the Peer Management Center can access the remote Peer Agent system and has the appropriate domain permissions to start and stop services on the remote Peer Agent system.

Remote Desktop

Launch a Windows Remote Desktop connection to the selected Peer Agent.

Edit Agent Configuration

This action displays a dialog through which the selected Peer Agent can be configured. Configurable options include Peer Management Center connectivity, Peer Agent logging,Peer Agent memory usage, among others. For more information, see Advanced Peer Agent Configuration.

Retrieve Log Files

This action retrieves log files for the selected Peer Agent containing information used by our technical support staff to assist in debugging issues. The log files are encrypted and will be located in the support folder of the Peer Management Center installation directory. They can optionally be uploaded to our technical support team.

Test Agent Bandwidth Speed

If the selected Peer Agent is connected, this menu item will start a bandwidth speed test to be performed in the background. You will be notified at completion with the results of the test.

Generate Thread Dump

This will generate a thread dump for the selected Peer Agent, which can be used by our technical support to debug certain issues. The debug file will be located in the Peer Agent installation directory.

Generate Memory Dump

This will generate a memory dump for the selected Peer Agent, which can be used by our technical support to debug certain issues. The debug file will be located in the Peer Agent installation directory.

Memory Garbage Collection

Force a garbage collection operation to attempt to reclaim memory that is no longer used within the Peer Agent's JVM.

Copy File

This action copies a specified file from the Peer Management Center to the designated target folder on each selected Peer Agent. The target folder is relative to the Peer Agent installation directory.

Transfer Rate Report (not available on Web Client)

This action displays a time series performance chart of average transfer rate for the selected Peer Agent over the last 24 hours.

Peer Agent Updates

Additionally, if the Peer Agent software running on a host is out of date, the host will be shown as having a pending update in the Peer Agent Summary view. When right-clicking  the host, the option to automatically update the Peer Agent software will also be available. This process can be done right from the Peer Management Center and usually does not require any additional actions on the host server itself.