Help Menu

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Navigation:  Peer Global File Service Help > Peer Management Center User Interface > Main Window > Main Window Menus and Toolbars >

Help Menu

The Help menu in the Peer Management Center main window has the following commands:

Command

Description

User Guides

Displays a submenu with the following options:

PeerGFS — Opens the PeerGFS User Guide.

PeerIQ — Opens the PeerIQ User Guide.

By default, the online version of the selected guide opens. If the online version is unavailable, the bundled version opens. In the Windows rich client, press and hold Shift while selecting a guide to open the local version instead.

Knowledge Base

Opens the Peer Software Knowledge Base in a web browser.

Support Portal

Opens the Support Portal in a web browser.

Support Tools

Displays a submenu containing tools for collecting diagnostic information.  See Support Tools for details.

Download Peer Agent Installer


Provides the following options for downloading a Peer Agent installer or virtual appliacne immage compatible with this version of the PMC:

Windows installer

Linux installer

OVA Virtual Appliance for VMware ESX.

QCOW2 Virtual Appliance for Nutanix AHV.

OVA Virtual Appliance for Microsoft Hyper-V

Download Broker Installer

Provides the following options for downloading a Peer Broker installer:

Windows installer

Linux installer

OVA Virtual Appliance for VMware ESX.

QCOW2 Virtual Appliance for Nutanix AHV.

OVA Virtual Appliance for Microsoft Hyper-V

See Getting Started with the Broker Virtual Appliance for more information on the Peer Broker Virtual Appliance.

Download PeerIQ

Provides the following options for downloading a PeerIQ virtual appliance image:

OVA Virtual Appliance for VMware ESX.

QCOW2 Virtual Appliance for Nutanix AHV.

OVA Virtual Appliance for Microsoft Hyper-V

See Getting Started with the PeerIQ Virtual Appliance for more information on deploying the Peer Agent Virtual Appliance.

Check for Updates

(Rich client only) Checks whether an update to Peer Management Center is available.  Minor releases can be  downloaded and installed automatically.  To obtain a major release and the required new license key, contact Peer Support.

Licenses

Opens the Licensing page in Preferences.

About Peer Management Center

Displays PMC version information and installation information.

Support Tools

The following options are available from the Support Tools submenu:

Command

Description

Retrieve PMC/Agent Logs

Collects logs and support files for selected Peer Agents, the PMC, and all jobs, and packages them in a single encrypted ZIP file.   Collection occurs in the background and might take some time, depending on the amount of content and network speed.  When collection is complete, you are notified and can view the ZIP file or upload it to to Peer Support.

Retrieve Broker Statistics

Retrieves detailed messaging statistics for Peer Agent and PMC connections to a Peer Broker. Peer Support can use these statistics to diagnose connection and messaging issues.

Generate Thread Dump

Displays a submenu with the following options:

Generate PMC Service Thread Dump

Generate Broker Service Thread Dump

Generate Topology Service Thread Dump

Peer Support can use thread dumps to diagnose problems with the selected service.

Generate Memory Dump

Displays a submenu with the following options:

Generate PMC Service Thread Dump

Generate Broker Service Thread Dump

Generate Topology Service Thread Dump

Peer Support can use thread dumps to diagnose problems with the selected service.