Help Menu

 Top  Previous  Next

Help

 

While allowing you to access Help files and the About screen, this menu also provides demonstrations of PeerSync's Real-Time Monitoring and Scheduled Operation modes.

Demos

This option allows the user to instantly run either a Real-Time or Scheduled test Profile to demonstrate PeerSync's synchronization capabilities.

Web Site

This menu item will have many links back to our web site for product information, downloads, updates and support.

Online Resources

Provides links to online demos/tutorials/documents and forums.

Check for Updates...

Checks whether you are using the latest version of PeerSync. This process requires an Internet connection in order to transmit your registration information to our web server for validation. This feature also has the ability to check updates for all PeerSync related products (if they are installed) directly from the Profiler. This includes the PSListener, PeerLock, and the Peer Administrator. A menu option to check for updates will be displayed for all products that have been installed.

PeerSync Help

Will open the application help file to the contents section. You may also access specific parts of the help file for features you are currently observing by pressing 'F1' on your keyboard.

Create Support Info File on the Desktop...

This option will compile all Profile related files into a zip folder on the Desktop. This information can be submitted to our support team for analysis. The following is a list of files that are included if they exists:

 

PeerSync Files:

 

[ProfileName].snc

- Profile

PSDEF.CFG

- Configuration File

[ProfileName].tot.xml

- Total Support File

[ProfileName]_np.tot.xml

- Total Support File (Non Persistent)

[ProfileName].cur.xml

- Current Support File

[ProfileName]_np.cur.xml

- Current Support File (Non Persistent)

[ProfileName].las.xml

- Last Support File

[ProfileName]_np.las.xml

- Last Support File (Non Persistent)

[ProfileName].snc[.bak*].log

- Profile Error Log Files

PSError.Log

- Application Error Log File

[JobName].[bak*].log

- Job Level Log Files

[JobName].flt[.bak*].log

- Job Level Error Log Files

[JobName].del[.bak*].log

- Deletion Cleanup Log Files

[ProfileName].tlr

- Time Last Run Log File

[%VariableNames%].txt

- Also included are Variable Data Import and Job Data Import files

ADDCache.cur.txt

- Current cache file of Add events

ADDCache.las.txt

- Last cache file of Add events

UPDCache.cur.txt

- Current cache file of Update events

UPDCache.las.txt

- Last cache file of Update events

DELCache.cur.txt

- Current cache file of Deleted events

DELCache.las.txt

- Last cache file of Deleted events

JSCCache.cur.txt

- Current cache file of Job Scans

JSCCache.las.txt

- Last cache file of Jobs Scans

EXCCache.cur.txt

- Current cache file of Excluded items

EXCCache.las.txt

- Last cache file of Excluded items

FFLCache.cur.txt

- Current cache file of Failed Events

FFLCache.las.txt

- Last cache file of Failed Events

JSHCache.cur.txt

- Current cache file of Historical Data

JSHCache.las.txt

- Last cache file of Historical Data

MSGCache.cur.txt

- Current cache file of Messages

MSGCache.las.txt

- Last cache file of Messages

CTPCache.cur.txt

- Current cache file of Copy Thread Progress

CTPCache.las.txt

- Last cache file of Copy Thread Progress

SNCCache.cur.txt

- Current cache file for the Profile

SNCCache.las.txt

- Last cache file for the Profile

MFLCache.cur.txt

- Current cache file of Managed Files List items

MFLCache.las.txt

- Last cache file of Managed Files List items

SupportInfo.txt

- Contains the list of files that PeerSync will try to include in the support zip folder

 

PeerLock Files:

 

PLDef.CFG

- Configuration File

PeerLock[.bak*].log

- PeerLock Log Files

 

The files will be zipped and stored on the Desktop for easy attachment to e-mails.  A copy of the zipped folder will also be stored in the PeerSync installation folder (i.e. C:\Program Files\PeerSync\InfoFiles\SupportInfo_date/time.zip).

Create System Info File on the Desktop...

Creates a system info file (SysInfo.nfo) on the Desktop. A copy of the file will be kept in the InfoFiles folder located in the PeerSync installation folder (i.e. C:\Program Files\PeerSync\InfoFiles\SystemInfo_200810081953.zip - where 200810081953 represents yyyymmddhhss respectively). Creating the System Information File takes a few minutes. Keeping a copy of the System Information file in the InfoFiles folder eliminates the need to wait for the creation of a new file whenever one is needed and provides an archive of previous system states that can be used for troubleshooting.

Register PeerSync

Will display the PeerSync Registration Screen to activate the PeerSync trial version or upgrade the current license.

License Information

Will display the different Product Editions and Licensing available for PeerSync. Will also display what the current edition has available as well as other useful information about the current package you are running.

About PeerSync

Will display an about screen, which contains information about the current PeerSync you are running.