Email Alerts

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Navigation:  Peer Global File Service Help > Preferences > Collaboration, Replication, and Synchronization Job Preferences >

Email Alerts

When you create a job, you can select existing email alerts to apply to the job or you can create new email alerts and apply them to the job.  This Preferences page lists the existing email alerts.  From this page, you can view, create, edit, and delete email alerts.  However, you cannot edit or delete an email alert while it is applied to a job.  See Email Alerts in the Basic Concepts section for more information about email alerts.

Note: An SMTP email connection must be configured before email alerts can be sent.  See Email Configuration for information about configuring SMTP email settings.

To create an email alert:

1.Select Preferences from the Window menu.

2.Expand Collab, Sync, and Replication in the navigation tree, and then select Email Alerts.

Any existing email alerts are listed in the Email Alerts table.

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3.Click Create.

The Create Email Alert dialog appears.

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4.Enter a name for the alert.

5.Select the Enable checkbox if you want to enable the alert.

If you choose not to enable the alert, you can enable it later by editing the alert.

6.Select the event types to be alerted.

The event type determines what will trigger the email alert to be sent.

Event Type

Description

Session Abort

Sends an alert when a session is aborted because of lack of quorum due to one or more failed hosts.

File Quarantined

Sends an alert when a file is marked as quarantined because a file conflict was not able to be resolved.

Host Failure

Sends an alert when a host timeout occurs, and the host is taken out of session.

Scan Error

Sends an alert when an error occurs during the initial synchronization process.

MED Alerts

Sends an alert when Peer MED detects potentially malicious activity.  For more information, see MED Configuration.

Host Reconnect

Sends an alert when the host is reconnected to the job and the job has resumed with the reconnected host.

7.If you want queue alerts sent, select Enable Queue Alerts and select your options.

Option

Description

Enable Queue Alerts

Select this if you want alerts to be sent based on the number of queued items for a job.

When Queue Alerts is enabled, alerts are sent when the Queued Items counter for a job exceeds the the value in High Threshold.  The counter's value is displayed in the Queued Items column in the in the Collab, Sync, and Repl Summary view.

The counter's value is a combination of the Real-time and File Sync queues.

High Threshold

Enter the highest number of queued items before an email alert is sent.  The default value is 5000.

Another alert will not be sent until the Queued Items counter has dropped below the Low Threshold value and then exceeds the High Threshold value again.

Low Threshold

Enter a value.  The default value is 1000.

Once an alert for High Threshold has been sent, no additional alerts will be sent until the Low Threshold value is met and then the High Threshold value is met again.  This prevents multiple or redundant alerts from being sent.

Enable Queue Alerts MB

Select this if you want alerts to be sent based on the total data size of queued items for a job.  This is useful when you are more concerned about the size of data in the queue rather the number of files in the queue.

When Queue Alerts MB is enabled, alerts are sent when Pending Bytes for a job exceeds the value in High Threshold MB.  The counter's value is displayed in the Pending Bytes column in the Collab, Sync, and Repl Summary view.

High Threshold MB

Enter the highest size of queued items before an email alert is sent.   The default value is 10240 MB.

Another alert will not be sent until the Pending Bytes value has dropped below the Low Threshold MB value and then exceeds the High Threshold MB value again.

Low Threshold MB

Enter a value.  The default value is 2048 MB.

Once an alert for High Threshold MB has been sent, no additional alerts will be sent until the Low Threshold MB value is met and then the High Threshold MB value is met again.  This prevents multiple alerts from being sent.

Alert on Recovery

Controls whether an email will be sent indicating that the counter has recovered to the Low Threshold value after an alert had been previously sent.

8.Select the Scan checkbox in the Reports section if you want scan statistics emailed to you after a scan has completed.

9.Select the Quarantined Files checkbox in the Batch Email Alerts section if you want email alerts about quarantined files sent to you in batches.

The default is a maximum of 1000 alerts with a quiet period of 60 seconds.  To change the number of alerts and quiet period time, modify the values for Batch Email Alerts for Quarantined Files in Email Configuration.

10.Enter alert recipients, and then click Add to List.

The recipients are listed in the Recipients field.

11.Click Apply and Close or Apply.

The new alert is listed in the Email Alerts table and can now be applied to jobs.