Global Email Alerts

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Global Email Alerts

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Overview

 

The Peer Management Center supports the concept of "Email Alert Configurations" where a single configuration (consisting of a unique name, a selection of alert types along with a list of email addresses) can be applied to multiple file collaboration jobs without requiring repeat entry for each job. When an Email Alert configuration is applied to a job, an email will be sent to all listed recipients anytime a selected alert type is triggered by that job.

 

To mange these configurations, navigate to the Window menu of the Peer Management Center, select Preferences, then navigate to and select Email Alerts from the tree node on the left. The following screen represents the list of defined Email Alert configurations, along with buttons to add new ones and edit, copy and remove existing ones.

 

global_email_alert_configs_37

 

Upon adding or editing an Email Alert configuration, the following dialog is displayed:

 

global_email_alert_config_37

 

Within this dialog, you can select specific alert triggers on which an email will be generated and configure the list of email recipients of the alert(s). Alert types are defined below.

 

 

Alert Types

 

 

 

Queue Alerts

 

Enabling this feature will send e-mail alerts when the “Queued Items” counter on the Collaboration Summary screen exceeds the configured “High Threshold” value.  This counter is the combination of the “Real-Time” and “File Sync” queues as they are displayed in the UI for the job. This counter is checked every 20 seconds and if it exceeds the configured “High Threshold” an e-mail will be sent.  Another alert will not be sent until the counter has dropped below the configured “Low Threshold” value and then exceeds the “High Threshold” value again.

The “Alert on recovery” option controls whether or not an email will be sent indicating that the counter has recovered to the Low Threshold value after an alert had been previously sent.”